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Head of Asset Protection

Location: Miami, FL, United States
Date Posted:
Category: Business & Operations Analysis

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Description

The Head of Asset Protection is a strategic leader responsible for developing and implementing comprehensive asset protection strategies that safeguard company assets while minimizing operational shortage, theft, and fraud. This role requires a balance between strategic oversight and hands-on involvement in investigations, safety protocols, and security measures.
This is an in-office role, Monday - Friday, based in Miami, FL. 
Key Responsibilities: 
  • Strategic Leadership: Develop and execute a robust asset protection strategy aligned with company goals. Analyze trends and data to identify risks and opportunities for improvement.
  • Operational Oversight: Monitor and manage operational shortages, ensuring compliance with policies and procedures. Collaborate with store and facility management to implement best practices.
  • Theft and Fraud Prevention: Design and implement initiatives to reduce theft and fraud, including training programs for staff and audits of existing security measures.
  • Investigations: Lead and conduct thorough investigations into theft, fraud, and safety incidents. Collaborate with law enforcement and legal teams as necessary.
  • Safety and Security: Oversee the development and implementation of safety and security protocols to protect employees, customers, and assets. Conduct regular assessments and training to maintain high safety standards.
  • Cross-Functional Collaboration: Work closely with various departments, including operations, human resources, and legal, to ensure a unified approach to asset protection.
  • Reporting and Analysis: Prepare and present reports to senior management on asset protection metrics, trends, and initiatives.
  • Team Management: Recruit, train, and develop a high-performing asset protection team, fostering a culture of accountability and continuous improvement.
 
Minimizing Operational Shortage
  • Achieve shortage reduction goals for all stores
  • Understand and respond to shortage processes and analytics.
  • Identify shortage risks through regular review of indicator reports; partner with stores to develop action plans to address/minimize operational shortage.
  • Ensure all Asset Protection shortage audits are conducted consistently and objectively, with a focus on continuous improvement through partnership and training.
  • Strictly adhere to all budget guidelines established in stores
  • Cash Handling Management Process: Perform cash audits and deposit investigations to fully account for store cash.
  • Conduct store audits to identify problem areas or procedural deficiencies
  • Detect and identify potential shrink opportunities within our operational core compliance
  • Build and maintain store partnership through management meetings & huddles; coach and mentor colleagues regarding asset protection policies and procedures
  • Participate in conducting store level audits
  • Communicate with supply chain about current stock and potential issues with orders
 
Mitigating Theft & Fraud
  • Aggressively identify, investigate, and resolve all internal and external theft and fraud, striving to minimize the impact of loss to the company and address new types of theft and fraud.
  • Maximize utilization of all available merchandise protection tools and resources (alarm equipment, Cameras) to address loss in stores.
  • Ensure consistent execution of all prevention resources/tools to proactively combat external loss.
  • Leverage exception and store reporting systems to identify theft activity (including cash shortage) in assigned stores.
  • Maintain appropriate confidentiality thorough internal investigations; partner with store leadership and Human Resources to address associate behavior and take corrective actions.
  • Maintain accurate records and reports of all identified theft activity and related follow up; communicate reporting as necessary.
  • Drive store-level awareness of theft and fraud techniques as well as prevention tools/resources to mitigate future impact and loss.
 
Maintaining a Safe & Secure Environment
  • Drive achievement of accident reduction goals for General Liability and Workers Compensation for stores.
  • Conduct regular Asset Protection safety audits for compliance of all accident and critical incident preventative standards and programs.
  • Promote a safety-first culture by conducting regular store audits, supporting the proper utilization of safety incentive awards, and joining in safety celebrations for accident-free months.
  • Participate regularly in store conference calls to bring greater awareness to safety initiatives and emergency/crisis response procedures.
  • Execute effective crisis management and incident response; coach and train store leadership and associates on accident investigation findings, areas of opportunity, and future prevention techniques.
  • Provide physical security expertise and ensure proper functionality of store-based security technologies including alarms and cameras.
  • Regularly evaluate building integrity and partner with store management to follow up on any equipment failure.
  • Train store leadership and associates, as well as Operations and Human Resources, on current Asset Protection initiatives and programs.
  • Assist store leadership in promoting awareness campaigns on shortage and safety control measures; regularly participate in key store meetings and recognition program activities.
 
Qualifications: 
  • Bachelor’s degree in criminal justice, business administration, or a related field.
  • 10+ years of experience in asset protection, loss prevention, or related fields, with at least 5 years in a leadership role.
  • Strong analytical skills and the ability to interpret data to drive decisions.
  • Excellent communication and interpersonal skills.
  • Proven experience in conducting investigations and managing security operations.
  • Knowledge of relevant laws and regulations related to theft, fraud, and workplace safety.
 
Key Competencies: 
  • Strategic thinking and problem-solving abilities.
  • Strong leadership and team-building skills.
  • Ability to work in a fast-paced, dynamic environment.
  • Attention to detail and a commitment to maintaining high standards.
 

EOE/Vets/Disability

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