CUSTOMER SERVICE REPRESENTATIVE

Job Title:  Customer Service Representative (B2B)

Location: Tupelo MS

Our Mission:

To be THE BEST in all we do. We are completely focused on our business, ensuring the BEST products and services to our customers, a relationship of trust with our suppliers and profitability for our shareholders. All this, we do to provide an opportunity for a better future for all of our

Our Values:

Responsibilities:

• Process new orders for assigned accounts
• Notify customers of any shortages and arrange back orders
• Work with various departments to facilitate customer requests for additional product, early deliveries, etc.
• Balance needs of the customer with the needs of the company by following defined policies for new orders and changes to reduce costs.
• Process customer returns, debits and credits

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. May perform other duties as assigned.

Skills and Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals to perform the essential functions.

• Excellent communication skills and ability to multitask
• Candidate must be skilled in Microsoft excel (creating and maintaining spreadsheets, charts, and organizing data in an easy to understand format).
• Creating concise PowerPoint slides
• Experience with SAP Software is a plus, but can teach.

Work Environment:

• Office

If interested, please apply at jbssa.com/careers

We offer a full range of benefits including health care, life insurance, and a 401 (K) plan.

JBS Prepared Foods is an equal opportunity employer.

EOE, including disability/vets